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Dedicated Client Care

We Are Here to
Listen & Assist

Have a question before ordering, or need assistance with your existing headphone setup? Connect directly with our specialized teams.

Pre-Sales Consultation
Michael Yang
michaely68999@gmail.com

Contact Michael for product specifications, device compatibility, color availability, custom wholesale orders, or international shipping advice.

After-Sales & Warranty
David Yang
davidy9088@gmail.com

Contact David for order status updates, 1-year warranty claims, RMA return authorizations, replacement parts, or technical troubleshooting.

Hours of Operation & Response Guarantee
Operating Hours:

Monday to Friday: 9:00 AM – 6:00 PM (AEST / UTC+10)

Excluding Australian National Public Holidays.

Response Commitment:

We review every ticket and guarantee a personal response within 2 business days (usually within 12–24 hours).

Send Us a Direct Message